Terms and Conditions of Use of ESGora

These Terms and Conditions govern access to and use of ESGora, a SaaS platform designed for the preparation and management of information related to VSME (Voluntary Sustainability Reporting Standard) reports.

Service Provider: José Salmerón Corbellini, Tax Identification Number (NIF) 75784704A, trade name ESGora, email admin@esgora.eu, country Spain.

ESGora is a Software-as-a-Service (SaaS) platform that enables companies and consulting firms to collect, manage, analyze, and prepare information related to VSME reporting and other sustainability-related documentation.

ESGora provides support tools, automation features, document generation capabilities, benchmarking functionalities, and artificial intelligence tools designed to facilitate ESG information preparation.

ESGora is a support tool for the preparation of sustainability reports and related documentation.

ESGora does not act as an auditor, does not provide independent assurance services, does not certify reports, does not guarantee regulatory compliance of generated documents, and does not replace the professional judgment of consultants, advisors, auditors, verifiers, or compliance professionals.

The user remains solely responsible for the accuracy, completeness, and suitability of the information used and the reports generated.

To use ESGora, users must create an account.

The user represents and warrants that they have the legal capacity to enter into this agreement, act on their own behalf or with proper authorization from the relevant organization, and will provide accurate, complete, and up-to-date information.

Users are responsible for maintaining the confidentiality of their login credentials and for all activities carried out through their account.

ESGora may offer a fourteen (14) day free trial period.

During this period, certain functionalities may be limited, usage restrictions may apply, and ESGora may modify the scope of the free trial for new users at any time.

The expiration of the free trial does not automatically grant permanent access to the service.

Full access to ESGora requires the purchase of a subscription.

Unless expressly stated otherwise, subscriptions are annual, access is granted while the subscription remains active, and applicable prices are those displayed or communicated during the purchasing process.

Subscriptions renew automatically for successive periods equivalent to the original subscription term.

By subscribing, the user expressly authorizes such automatic renewal.

Renewal may be prevented by canceling the subscription before the applicable renewal date through the mechanisms provided by ESGora.

Cancellation prevents future renewals but does not entitle the user to a refund of amounts already paid.

Payments shall be made using the payment methods made available by ESGora or its authorized payment providers.

The user authorizes ESGora to charge the fees corresponding to the selected subscription plan and its automatic renewals.

Applicable taxes shall be charged in accordance with current legislation.

Except where required by mandatory law or in cases of billing errors attributable to ESGora, payments are non-refundable, no partial refunds will be issued for unused subscription periods, and subscription cancellation does not create any right to a refund.

ESGora will make reasonable efforts to maintain service availability.

However, the user acknowledges that interruptions may occur due to maintenance activities, updates and upgrades, technical incidents, third-party service disruptions, or circumstances beyond ESGora’s reasonable control.

Continuous or uninterrupted availability is not guaranteed.

The platform may rely on third-party services for hosting, databases, payment processing, email delivery, artificial intelligence, and other operational functions.

The use of such services may also be subject to the terms and conditions of the respective providers.

The user agrees not to use ESGora for unlawful purposes, upload malware or malicious code, attempt unauthorized access to systems or data, interfere with the operation of the service, reverse engineer the platform except where expressly permitted by law, or use the service in a manner that may harm ESGora or other users.

The user remains solely responsible for data entered into the platform, uploaded documents, information used to generate reports, and the accuracy of outputs derived from such information.

ESGora does not systematically review, verify, or validate user-provided content.

Certain functionalities may use artificial intelligence systems to generate recommendations, explanations, narratives, summaries, and improvement suggestions.

These functionalities are provided solely for informational and support purposes.

Outputs generated by artificial intelligence may contain inaccuracies, may be incomplete, and require human review before any professional, regulatory, or business use.

The user is solely responsible for reviewing and validating any AI-generated content.

ESGora, including its software, design, source code, documentation, databases, trademarks, logos, and related materials, is protected by applicable intellectual property laws.

Subscription to the service grants the user only a limited, non-exclusive, revocable, and non-transferable right to use the platform during the subscription term.

No ownership rights in the software are transferred to the user.

ESGora may incorporate third-party components, libraries, or tools subject to their respective licenses.

All rights to such components remain with their respective owners.

ESGora may suspend or terminate access to the service if the user breaches these Terms, fraudulent or abusive use is detected, such action is necessary to protect the security of the service, or it is required by law or by a competent authority.

Following cancellation or termination of the subscription, data may be retained for an operational period of up to ninety (90) days to facilitate potential reactivation or recovery.

After this period, ESGora may permanently delete the data in accordance with its internal policies and legal obligations.

Information that must be retained for legal, regulatory, tax, accounting, or compliance purposes may be kept for the periods required by applicable law.

To the fullest extent permitted by applicable law, ESGora shall not be liable for business decisions made by the user, the user’s regulatory non-compliance, errors resulting from inaccurate data supplied by the user, indirect, incidental, special, punitive, or consequential damages, or loss of profits, revenue, business opportunities, goodwill, or reputation.

ESGora’s total aggregate liability arising out of or relating to the service shall not exceed the total amount paid by the user during the twelve (12) months preceding the event giving rise to the claim.

ESGora may amend these Terms and Conditions whenever necessary for legal, technical, operational, or commercial reasons.

Changes will be communicated through reasonable means and will become effective on the date specified in the relevant notice.

The processing of personal data is governed by ESGora’s Privacy Policy, which forms an integral part of the contractual documentation applicable to the service.

These Terms and Conditions shall be governed by and construed in accordance with the laws of Spain.

Any dispute arising from the interpretation, validity, execution, or enforcement of these Terms and Conditions shall be submitted to the competent courts of Spain, unless mandatory law provides otherwise.

For any questions regarding these Terms and Conditions: admin@esgora.eu.

Trade name: ESGora.

Service Provider: José Salmerón Corbellini.